Terms and Conditions

  • Itineraries are subject to some variation depending on seasonal vineyard availability and may vary from those advertised. Substitutions of equal quality may be made as required.
     
  • Our price includes tasting charges at selected venues but not lunch, dinner or ferry tickets unless stated otherwise.
     
  • You must be 18 years or over unless accompanied by a legal parent or guardian. The legal drinking age in New Zealand is 18 years of age; proof of identification may be required at wineries.
     
  • Child rates can be provided on request. Please provide your own car restraints for children under 7 years.
     
  • All guests agree to adhere to any instructions in relation to the activity from the Operator at all times.
     
  • Two people are the minimum to start a tour.
     
  • Gift vouchers and all other second and third party vouchers, contract promotional incentives or prizes are non refundable.
     
  • Private tours can be extended in hour blocks; each additional hour (or part of) is charged at a rate of $60 per vehicle.
     
  • Smoking is not permitted inside our vehicles.
     
  • Consumption of alcohol is not permitted inside our vehicles.
     
  • A cleaning fee of up to $100 may apply if the vehicle interior is soiled during the tour.
     
  • Vineyards are legally not allowed to serve clients showing signs of intoxication. If the vineyard chooses not to serve you due to intoxication, no refund for the tour/tasting will be given.
     
  • Payments made with Amex will incur a 2% surcharge.
     
  • If we suspect you have been drinking heavily prior to the tour we reserve the right to not proceed with the tour,  no refund for the tour/tasting will be given. You will be returned to the ferry or your accommodation.
     
  • If bringing luggage please ensure that items do not exceed 25 KG
     
  • The ferry company is not owned or operated by Ananda Tours, therefore we cannot guarantee sailing times or a seat on a particular sailing. Ferry tickets are open return vaild for any sailing and the boats are boarded on a first come first serve basis. Ananda Tours does not take any responsibility for your onward travel plans if you are unable to board a particular ferry sailing departing the Island so if you need to be somewhere at a particular time after our tour we recommmend you allow additional time in your planning as some ferry services may be cancelled or you maybe unable to board a specific ferry due to ferry cancelations or the boat being full.